ZabonEx platform

Privacy Policy for ZabonEx

Last updated: April 20, 2025

1. Introduction: ZabonEx (“we,” “us,” or “our”) operates the website www.zabonex.com (the “Site”), providing AI‑driven predictive analytics solutions for food and beverage businesses. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner.

2. Scope of This PolicyThis Privacy Policy describes the types of information we collect, how we use and share it, your rights, and how to contact us. It applies to all visitors to our Site and users of our services.

3. Information We Collect

• Personal Information: Name, email address, phone number, company name, job title, billing information, and other data you provide when you register for an account or contact us.
• Usage Data: Information about how you use our Site and services, including IP address, browser type, pages viewed, and access times.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities and preferences.

4. How We Use Your Information

• Service Delivery: To create and manage your account, provide customer support, and deliver the predictive analytics services you request.
• Improvement and Innovation: To analyze usage patterns, troubleshoot technical issues, and enhance our Site and services.
• Marketing and Communications: To send you newsletters, promotional materials, and updates if you have opted in. You may opt out at any time.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes and to protect our rights and interests.

5. Legal Basis for Processing: Where required by law, we process personal data on the following legal bases: your consent, performance of a contract, compliance with legal obligations, and our legitimate interests in improving our services and marketing responsibly.

6. Data Sharing and Disclosure

• Service Providers: We may share information with third‑party vendors who perform services on our behalf (e.g., hosting, payment processing, analytics). These providers are contractually bound to protect your data.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to confidentiality obligations.
• Legal Requirements: We may disclose data if required by law, to respond to legal requests, or to protect the rights, property, or safety of ZabonEx, our users, or others.

7. Cookies and TrackingOur Site uses cookies and similar tracking technologies to enhance user experience. You can manage or disable cookies through your browser settings, but this may affect Site functionality.

8. Data RetentionWe retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Data SecurityWe implement industry‑standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

10. International Data Transfers: Your information may be stored and processed in Oman and other jurisdictions. When transferring data internationally, we use appropriate safeguards to ensure adequate protection.

11. Your Rights: Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data, and to object to processing. To exercise these rights, please contact us at inquiries@zabonex.com.

12. Children’s Privacy: Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such data, we will delete it promptly.

13. Changes to This Privacy Policy: We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated "Last updated" date.

14. Contact Us: If you have questions about this policy or our data practices, please contact:

ZabonEx FZE Email: inquiries@zabonex.com
Address: Building 123, Business Park, Muscat, Oman